Is This About Me or You?
Author:   Andrew Priestley
Publisher:   Writing Matters (Wm)
Volume:   7
ISBN:  

9781912774586


Pages:   118
Publication Date:   03 June 2020
Format:   Paperback
Availability:   Available To Order   Availability explained
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Is This About Me or You?


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Overview

An essential guide on how highly effective leaders listen, understand and respond to people who are upset. This unpacks a proven strategy for diffusing difficult conversations that leave people feeling understood rather than frustrated and angrier. Incredibly simple - incredibly effective. Is This About Me Or You? explains listening filters, why conflicts escalate and how to diffuse them with professionalism, compassion and the total absence of agenda, techniques and tactics that usually make things worse. Simple. Game-changing.

Full Product Details

Author:   Andrew Priestley
Publisher:   Writing Matters (Wm)
Imprint:   Writing Matters (Wm)
Volume:   7
Dimensions:   Width: 14.00cm , Height: 0.70cm , Length: 21.60cm
Weight:   0.159kg
ISBN:  

9781912774586


ISBN 10:   1912774585
Pages:   118
Publication Date:   03 June 2020
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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