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9780072231007

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Eric Ecklund is an instructor in both Management and Computer Technology at Cambria-Rowe Business College in Johnstown, Penn., where he teaches courses ranging from Small Business Management and Marketing to Network Administration and Advanced Web Design. He is the author of Windows XP: A Professional Approach (Glencoe/McGraw-Hill 2002) and wrote the instructor’s manuals for Survey of Operating Systems (McGraw-Hill/Osborne 2003) and Introduction to PC Hardware and Troubleshooting (McGraw-Hill/ Osborne 2003). He also served as peer reviewer for Survey of Operating Systems and has reviewed and helped edit several other management and computer texts published by various divisions of McGraw-Hill. Eric earned a B.S. degree and Pennsylvania teaching certificate from the University of Pittsburgh and an M.B.A degree from Seton Hill College.

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