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9781412956543

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Herschel Knapp, PhD, MSSW has more than 20 years of experience as a health science researcher; he has provided project management for innovative implementations designed to improve the quality of patient care throughout the Veterans Health Administration via multisite, health science implementations. In addition to full-time work at the VA, he teaches masters-level courses at the University of Southern California; he has also taught at the University of California, Los Angeles and California State University, Los Angeles. Dr. Knapp has served as the lead statistician on a longitudinal cancer research project and managed the program evaluation metrics for a multisite, non-profit children's center. His clinical work includes emergency/trauma therapy in hospital settings. The author of numerous articles in peer-reviewed health science journals, he is also the author of Introductory Statistics Using SPSS (SAGE, 2013), Therapeutic Communication: Developing Professional Skills, Second Edition (SAGE, 2014) and Introduction to Social Work Practice: A Practical Workbook (SAGE, 2010). Dr. Knapp is currently involved in developing and implementing innovative telehealth systems, utilizing videoconferencing technology to facilitate optimal healthcare service delivery to remote patients, and to coordinate specialty consultations among healthcare providers including interventions to diagnose and treat people with HIV and hepatitis, with special outreach to the homeless.

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