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OverviewReference Services and Reference Processes, Volume II of Introduction to Reference Work, introduces the sophisticated and imaginative aspects of the complete reference process. It discusses the ongoing and important changes and developments in information technologies, particularly the role of the Internet in the reference process.It is designed for use as a companion volume to Basic Information Sources, Volume I of Introduction to Reference Work. Full Product DetailsAuthor: William KatzPublisher: McGraw-Hill Education - Europe Imprint: McGraw-Hill Professional Edition: 8th edition Dimensions: Width: 20.80cm , Height: 1.50cm , Length: 22.90cm Weight: 0.445kg ISBN: 9780072441437ISBN 10: 0072441437 Pages: 240 Publication Date: 16 June 2001 Audience: College/higher education , Tertiary & Higher Education Format: Hardback Publisher's Status: Out of Print Availability: In Print ![]() Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |