Overview

Introduction to Ophthalmology for Medical Reception Staff is the essential handbook for anyone working at the frontline of an eye care clinic. Written by practising ophthalmologists Dr Brendan Cronin and Dr Davud Gunn as well as Dr Rebecca Cox a highly experienced clinical optometrist with a PhD, this accessible guide gives reception staff the knowledge and confidence they need to truly excel in their role. From understanding the difference between an ophthalmologist and an optometrist, to decoding terms like visual acuity, intraocular pressure, and OCT, this book demystifies the world of eye care - without the jargon overload. Covering eye anatomy, common conditions, diagnostic investigations, surgical procedures, emergency presentations, patient confidentiality, and the practical skills of a brilliant medical receptionist, it is everything you need to feel at home in an ophthalmology clinic from day one. Reception staff are the first face a patient sees - often when they are anxious, vulnerable, and unsure what to expect. This book will ensure you are ready.

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