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OverviewFor introductory courses in hospitality. Introduction to Hospitality is a lively, comprehensive survey of the world's largest industry - hospitality. Students explore the vibrant inner workings of each hospitality segment, including hospitality and lodging; beverages, restaurants, and managed services; tourism, recreation, attractions, clubs, and gaming; assemblies, events, and attractions; and managerial areas of the hospitality industry. The 8th Edition highlights a range of issues shaping the future of each segment of the hospitality industry. Full Product DetailsAuthor: John WalkerPublisher: Pearson Education Limited Imprint: Pearson Education Limited Edition: 8th edition Dimensions: Width: 21.00cm , Height: 2.00cm , Length: 27.00cm Weight: 0.865kg ISBN: 9781292330235ISBN 10: 1292330236 Pages: 432 Publication Date: 27 January 2021 Audience: Professional and scholarly , Professional and scholarly , Professional & Vocational , Professional & Vocational Replaced By: 9781292469836 Format: Paperback Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsPART 1: INTRODUCING HOSPITALITY AND LODGING 1. Introducing Hospitality 2. The Hotel Business 3. Rooms Division 4. Hotel Food and Beverage PART 2: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES 5. Beverages 6. The Restaurant Business 7. Restaurant Management 8. Managed Services PART 3: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING 9. Tourism 10. Recreation, Attractions, and Clubs 11. Gaming Entertainment PART 4: ASSEMBLIES, EVENTS, AND ATTRACTIONS 12. Meetings, Conventions, and Expositions 13. Special Events PART 5: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY 14. Leadership and Management 15. Planning 16. Organizing 17. Communication and Decision Making 18. ControlReviewsAuthor InformationDr. John R. Walker, DBA, FMP, CHA, is the McKibbon Professor of Hotel and Restaurant Management at the University of South Florida and a Fulbright senior specialist. John’s years of industry experience began with management training at the Savoy Hotel London. This was followed by terms as food and beverage manager, assistant rooms division manager, catering manager, and general manager with Grand Metropolitan Hotels, Selsdon Park Hotel, Rank Hotels, Inter-Continental Hotels, and the Coral Reef Resort, Barbados, West Indies. John has taught at two- and four-year schools in Canada and the United States. In addition to being a hospitality management consultant and text author, he has been published in the Cornell Hotel Restaurant Administration Quarterly, the Hospitality Educators Journal, and the New York Times. He is a ten-time recipient of the President’s Award for teaching, scholarship, and service, and he has received the Patnubay Award for exemplary professional performance through teaching and authorship of tourism and hospitality publications. John is an editorial advisory board member for Progress in Tourism and Hospitality Research. He is a past president of the Pacific Chapter of the Council on Hotel, Restaurant, and Institutional Education (CHRIE). He is a certified hotel administrator (CHA) and a certified foodservice management professional (FMP). John is married to Josielyn T. Walker, and they have twins, Christopher and Selina. The Walkers live in Sarasota, Florida. Tab Content 6Author Website:Countries AvailableAll regions |