Interpersonal Skills for Healthcare Providers: Student Version
Author:   Cynthia Diefenbeck ,  Betty Paulanka ,  Kyle Phillips ,  Paulanka
Publisher:   F.A. Davis Company
ISBN:  

9780803626010


Pages:   16
Publication Date:   30 September 2011
Format:   Book
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Interpersonal Skills for Healthcare Providers: Student Version


Overview

Awarded a 2012 AJN Book of the Year Award! Hone your interpersonal communication skills with the five, easy-to-navigate scenarios on this CD. Working through each scenario several times will give you the knowledge and confidence to respond appropriately to difficult interpersonal situations you will encounter in your healthcare career. Each scenario presents a series of video interactions between a healthcare professional and a patient. At each decision point, you decide how to react by selecting from a menu that offers three possible responses. After you select a response, listen to an experienced narrator explain why the option you selected was 'best', 'acceptable' or 'unacceptable'. Keep trying until you select the 'best' choice and watch the scenario unfold. Work through each scenario several times. Watch the 'best' response repeatedly. Practice the techniques before working with patients. Be prepared to provide the best healthcare!

Full Product Details

Author:   Cynthia Diefenbeck ,  Betty Paulanka ,  Kyle Phillips ,  Paulanka
Publisher:   F.A. Davis Company
Imprint:   F.A. Davis Company
Dimensions:   Width: 12.70cm , Height: 0.60cm , Length: 14.00cm
Weight:   0.051kg
ISBN:  

9780803626010


ISBN 10:   0803626010
Pages:   16
Publication Date:   30 September 2011
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Book
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Angry Client Depressed Client Dying Client Nonadherent Client Anxious Client

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