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OverviewFull Product DetailsAuthor: Rita Pellen (Florida Atlantic University, USA) , William Miller (Florida Atlantic University, USA)Publisher: Taylor & Francis Inc Imprint: Routledge Dimensions: Width: 15.60cm , Height: 2.00cm , Length: 21.60cm Weight: 0.570kg ISBN: 9780789029379ISBN 10: 0789029375 Pages: 222 Publication Date: 22 September 2005 Audience: General/trade , Professional and scholarly , General , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsIntroduction: Providing Distance Learners with Reference Services Online (William Miller) A Historical Overview of Internet Reference Services for Distance Learners (Anne Marie Casey) Internet Reference Services for Distance Education: Guidelines Comparison and Implementation (Marie F. Jones) Academic Library Web Sites for Distance Learners in Greater Western Library Alliance Member Institutions (Mary Cassner and Kate E. Adams) Keep IT Simple: Internet Reference Support for Distance Learners (Marthea Turnage, Wade Carter, and Randy McDonald) Ask a UT System Librarian: A Multi-Campus Chat Initiative Supporting Students at a Distance (Kimberly Chapman and Darcy Del Bosque) HawkHelp: From Chat to a Student Services Portal (Nancy J. Burich and Frances A. Devlin) One School’s Experience with Virtual Reference (Carol J. Tipton and Vanessa J. Earp) Does Anyone Need Help Out There? Lessons from Designing Online Help (Judith M. Arnold, Floyd Csir, Jennifer Sias, and Jingping Zhang) If You Build It, They Will Come, but Then What: A Look at Issues Related to Using Online Course Software to Provide Specialized Reference Services (Linda L. Lillard and Mollie Dinwiddie) Open Source Software to Support Distance Learning Library Services (H. Frank Cervone) Integrating Library Reference Services in an Online Information Literacy Course: The Internet Navigator as a Model (Amy Brunvand) Copyright and the Delivery of Library Services to Distance Learners (Irmin Allner) From Cameras to Camtasia: Streaming Media Without the Stress (Christopher Cox) Index Reference Notes IncludedReviewsAuthor InformationPellen, Rita; Miller, William Tab Content 6Author Website:Countries AvailableAll regions |