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9789042005105

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The range of topics visited within the book is impressive ... provides helpful tips, insights, and thought-provoking discussions ... a pleasant and engaging read in: Document Design 3(3), 2002 A slim volume like Interface design & document design is easy to overlook on a bookshelf. Its value, however, is not in proportion to its size. Books like this disseminate the practical experiences of our peers and the findings of researchers. in: Technical Communication 49(1) What this book does, and does well, is to give voice to the researchers who recognize how vital this collaboration [between documentation and interface design] is. ... should be of interest to those involved with the design of operating systems, software, online help, assistants, wizards, or similar devices. It is equally about the associated problems of combining these codependents, interface and document, as it is a prescriptive text. Leaders in this field, such as the contributors from Microsoft and Apple, Patricia Wright and Piet Westendorp, add credibility to this book, further making it interesting to read. The lessons and advice within should be of value to anyone who faces the challenge to make their products easier for their users to use. in: Technical Writing and Communication, Vol. 32, No. 3/2002 well-researched ... thorough investigations in: TC-Forum 02-2001

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