Overview

Combining perspectives from discourse analysis and sociolinguistics, the third edition of this popular textbook provides students with an up-to-date overview of the field of intercultural communication. Ingrid Piller explains communication in context using two main approaches. The first treats cultural identity, difference and similarity as discursive constructions. The second, informed by multilingualism studies, highlights the use and prestige of different languages and language varieties as well as the varying access that speakers have to them.

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9781399519908

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After five years using this text in both master's and undergraduate classes, students consistently value its accessible language and broad examples from education to romance. The latest edition maintains these strengths, with updated examples and a vital new chapter on healthcare and crisis communication, informed by the COVID-19 pandemic.--Jackie Militello, The University of Hong Kong In this practically-oriented edition, Ingrid Piller reminds us once again, why skills in critical intercultural communication matter -- more than ever before -- in an interconnected yet turbulent world. This book is a must-read for anyone interested in learning more about what the search for greater intercultural understanding might look like in theory and in practice.--Finex Ndhlovu, University of New England, Armidale, Australia

Author Information

Ingrid Piller is Humboldt Professor for Linguistic Diversity and Social Participation across the Lifespan at Hamburg University in Germany and Distinguished Professor of Applied Linguistics at Macquarie University in Sydney, Australia. Her books, including Linguistic Diversity and Social Justice (2016) and Life in a New Language (2024), have won numerous awards and been translated into multiple languages.

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