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Author:   Bev Nutt ,  Stephen Bennett
Publisher:   John Wiley and Sons Ltd
Imprint:   Wiley-Blackwell (an imprint of John Wiley & Sons Ltd)
Edition:   2nd Revised edition
ISBN:  

9781405119627

ISBN 10:   1405119624
Pages:   288
Publication Date:   01 February 2008
Audience:   Professional and scholarly ,  Professional and scholarly ,  Professional & Vocational ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Awaiting stock  
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Table of Contents

Foreword..Chapter 1: Five Trails to the Future.PART 1: THE BUSINESS TRAIL.Chapter 2 Directions on the Business Trail.Chapter 3: Business Support Opportunities.Chapter 4: Managing the Business Support Environment.Chapter 5: Business Critical FM.Chapter 6: Delivering Business Infrastructure.PART 2: THE PEOPLE TRAIL.Chapter 7: Directions on the People Trail.Chapter 8: The Future of Workplace Management.Chapter 9: Workplacelessness.Chapter 10: Tangible and Intangible Workplace Performance.Chapter 11: Integrated Operational Support..PART 3: THE PROPERTY TRAIL.Chapter 12: Directions on the Property Trail.Chapter 13: Property Portfolio Dynamics.Chapter 14: Corporate Property Governance.Chapter 15: The Value of Adaptation.Chapter 16: Regulation and Sustainability.PART 4: THE KNOWLEDGE TRAIL.Chapter 17: Directions on the Knowledge Trail.Chapter 18: Positioning FM.Chapter 19: Generic Risks and Opportunities.Chapter 20: Cross-sector Benchmarking.Chapter 21: The Intellectual Capital of FM.PART 5: THE SERVICES TRAIL.Chapter 22: Directions on the Services Trail.Chapter 23: Support Services Strategy.Chapter 24: Workplace Services Innovation.Chapter 25: Outsourcing Support Services.Chapter 26: Urban and Community Services.PART 6: THE PLATFORM FOR CHANGE..Chapter 27: New Challenges and Alignments.Chapter 28: Speculations for the Future

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Bev Nutt - Professor of Facility and Environment Management, University College London Stephen Bennett - Knowledge Director for the British Institute of Facilities Management

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