Information Technology Governance and Service Management: Frameworks and Adaptations

Author:   Aileen Cater-Steel
Publisher:   IGI Global
ISBN:  

9781605660080


Pages:   495
Publication Date:   31 August 2008
Format:   Hardback
Availability:   In Print   Availability explained
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Information Technology Governance and Service Management: Frameworks and Adaptations


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Overview

Increasingly, information technology governance is being considered an integral part of corporate governance. There has been a rapid increase in awareness and adoption of IT governance as well as the desire to conform to national governance requirements to ensure that IT is aligned with the objectives of the organization. Information Technology Governance and Service Management: Frameworks and Adaptations provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. A must-have resource for academics, students, and practitioners in fields affected by IT in organizations, this work gathers authoritative perspectives on the state of research on organizational challenges and benefits in current IT governance frameworks, adoption, and incorporation.

Full Product Details

Author:   Aileen Cater-Steel
Publisher:   IGI Global
Imprint:   Information Science Reference
Dimensions:   Width: 21.60cm , Height: 2.80cm , Length: 28.00cm
Weight:   1.608kg
ISBN:  

9781605660080


ISBN 10:   1605660086
Pages:   495
Publication Date:   31 August 2008
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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This book provides an in-depth view of challenges and benefits experienced by organisations in their initial adoption of the frameworks and then incorporating the subsequent revisions. -Aileen Cater-Steel, University of South Queensland, Australia


"This book provides an in-depth view of challenges and benefits experienced by organisations in their initial adoption of the frameworks and then incorporating the subsequent revisions."" —Aileen Cater-Steel, University of South Queensland, Australia"


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