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Preface Part A New Face of Indian Banking 1. Indian Banking Vision 2020 2. Changing Face of Indian Banking Challenges Ahead 3. Indian Banking in the Emerging Cut-throat Competition New opportunities and Challenges Ahead 4. Strong Banking Policies and Strategies 5. Customer Delight a Milestone for the banks 6. Indian Banks in the Era of global Financial Crisis-Emerging Challenges and Opportunities Part - B New Technology in Banks and Agenda for Future 7. E-delivery Channels in banks Employees Perception An Empirical Study 8. E-services in Indian Commercial Banks An Empirical Study 9. E-Delivery Channels in Indian Banks Some Survey Evidences 10. Priority Sector Advances Trends, Issues and Strategies 11. Technology Infrastructure Management in banks 2020 agenda for Future 12. Paradigm shift in indian banking Through Human Resource Management a New Path Index

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9781282588967

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