Indian Banking in Competitive Age Need to Meet Customer Expectations
Publisher:   Sarup & Sons
ISBN:  

9781282588943


Pages:   230
Publication Date:   01 January 2009
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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Indian Banking in Competitive Age Need to Meet Customer Expectations


Overview

Preface 1. Customer Services in banks at crossroads: An Empirical Analysis 2. E-Delivery Channels Based Banking Services: An Empirical Study 3. Service Quality in Banks: Meeting Customer Expectations 4. Customer Services in Banks: An Empirical Study 5. Customer Services in partial it banks and E-banks: An Empirical Study 6. Indian Banking in the Global Arena 7. Performance Rating of Nationalized Banks: An Objective Method (2005-06 & 2006-07) 8. Indian Banks Transformation Through E-Delivery Channels-Challenges and Opportunities 9. Indian Banking Moving Towards Better Tomorrow 10. Indian Banking Sector: Efficiency in the post-banking Sector Reforms era new Challenges and Future Opportunities 11. Indian Banking: Prime Determinants of Profitability Emerging Issues and Future Outlook Index

Full Product Details

Publisher:   Sarup & Sons
Imprint:   Sarup & Sons
ISBN:  

9781282588943


ISBN 10:   128258894
Pages:   230
Publication Date:   01 January 2009
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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