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Full Product Details

Author:   Toby Mildon
Publisher:   Rethink Press
Imprint:   Rethink Press
Dimensions:   Width: 14.00cm , Height: 0.90cm , Length: 21.60cm
Weight:   0.198kg
ISBN:  

9781781334485

ISBN 10:   178133448
Pages:   218
Publication Date:   28 January 2020
Audience:   General/trade ,  Professional and scholarly ,  General ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Introduction Why I wrote this book The Inclusive Growth System Who is this book for? How to use this book 1 Clarity The importance of diversity and inclusion in organisations Aligning diversity and inclusion with vision, mission and values Choosing the right language How exclusion occurs within the workplace Appreciating the employee experience Create a strategy everyone understands Creating the dashboard 2 Culture Why is culture so important? What is culture? How culture affects diversity and inclusion The importance of senior leadership Creating an inclusive culture in five easy steps How to become an inclusive leader 3 Change Taking a change management approach This is not an HR issue The RACI Index Kotter’s Change Management Model Successful change management Deliver in an Agile way 4 Colleague Experience And Design Interventions that matter It’s time to take a human-centred approach Employee journeys Steps to taking a human-centred approach 5 Cyber The importance of technology Digital Accessibility Everybody benefits from Assistive Technology The dark side of technology The Future for Digital Services 6 Collaboration The Global Plan Everyone has a role to play Employee networks Involving customers Involving your supply chain Industry alliances Shareholders 7 Celebration Why celebrate at the end? What is celebration about? Ways to increase organisational profile Campaign management Four stages of running a campaign Inclusive communications The Power of Stories References And Useful Resources Acknowledgements The Author

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Author Information

Toby Mildon is a Diversity & Inclusion Architect and founder of Mildon, a consultancy and advisory business. Toby works with businesses to re-engineer processes and systems to minimise the impact of bias and build a culture of inclusion. Prior to setting up his business, Toby worked as an in-house diversity and inclusion manager at the BBC and Deloitte.

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