Improving Through Benchmarking
Author:   Richard Y. Chang ,  P. Keith Kelly
Publisher:   John Wiley & Sons Inc
ISBN:  

9780787950842


Pages:   120
Publication Date:   23 July 1999
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Improving Through Benchmarking


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Overview

This user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.

Full Product Details

Author:   Richard Y. Chang ,  P. Keith Kelly
Publisher:   John Wiley & Sons Inc
Imprint:   Pfeiffer
Dimensions:   Width: 17.90cm , Height: 3.00cm , Length: 26.10cm
Weight:   0.263kg
ISBN:  

9780787950842


ISBN 10:   078795084
Pages:   120
Publication Date:   23 July 1999
Audience:   General/trade ,  Professional and scholarly ,  General ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

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