Improving the Quality of Library Services for Students with Disabilities

Author:   Peter Hernon ,  Philip Calvert
Publisher:   Bloomsbury Publishing Plc
ISBN:  

9781591583004


Pages:   248
Publication Date:   01 December 2005
Recommended Age:   From 7 to 17 years
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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Improving the Quality of Library Services for Students with Disabilities


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Full Product Details

Author:   Peter Hernon ,  Philip Calvert
Publisher:   Bloomsbury Publishing Plc
Imprint:   Libraries Unlimited Inc
Dimensions:   Width: 16.10cm , Height: 1.90cm , Length: 23.50cm
Weight:   0.390kg
ISBN:  

9781591583004


ISBN 10:   1591583004
Pages:   248
Publication Date:   01 December 2005
Recommended Age:   From 7 to 17 years
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Figures Tables Preface Students with Disabilities in Higher Education, by Peter Hernon and Philip Calvert Context, by Peter Hernon Legal Context within the United States, by Kathleen Rogers An increasingly Diverse Student Population: A Rationale for Consideration of Universal Access at Post-Secondary Institutions, by Todd K. Herriott Disability Support Services, Victoria University of Wellington, by Ava Gibson Perspectives of Library Directors Literature Review, by Peter Hernon Developing and Testing an Instrument: New Zealand, by Philip Calvert and Peter Hernon Refinement of the Data Collection Instrument, by Peter Hernon and Jennifer Lann Conducting Your Own Study, by Philip Calvert Reporting and Using the Results, by Philip Calvert Continuing to Improve Service Quality for Students, by Philip Calvert and Peter Hernon Bibliography Index

Reviews

Since meeting the information needs of students with disabilities is a topic addressed by less than a handful of recent books, this title is a welcome addition. Edited by Hernon and Calvert, both of whom also authored much of the volume, the book begins with an overview of the issue, followed by a discussion of the legal aspects of serving students with disabilities, a summary of the existing literature, and perspectives of library directors. The editors emphasize the importance of assessing the needs of disabled students; data collection, they stress, is one of the first steps every library should take when planning or improving services to a specific population. Readers learn how to develop a data collection instrument, how to conduct the survey, and how to report the results....[r]ecommended for academic libraries. -Library Journal


Academic libraries increasingly address the scholarly needs of students with disabilities and need guidance in this complex endeavor. This set of essays provides a look at approaches in the U.S., Australia, and New Zealand. - Booklist/Professional Reading [T]he editors have done an outstanding job of educating this audience about services to the disabled in higher education. The book is well-conceived and written for clear communication of ideas and practices. Recommended for librarians, library administrators, and disabilities service staff who coordinate support services for students, this book offers a unique international perspective, provides resources for better understanding of the trends and issues for a distinct client-group, and meets its primary goal of offering an assessment methodology that is ready to go for anyone willing to take the challenge. - portal Since meeting the information needs of students with disabilities is a topic addressed by less than a handful of recent books, this title is a welcome addition. Edited by Hernon and Calvert, both of whom also authored much of the volume, the book begins with an overview of the issue, followed by a discussion of the legal aspects of serving students with disabilities, a summary of the existing literature, and perspectives of library directors. The editors emphasize the importance of assessing the needs of disabled students; data collection, they stress, is one of the first steps every library should take when planning or improving services to a specific population. Readers learn how to develop a data collection instrument, how to conduct the survey, and how to report the results... [R]ecommended for academic libraries. - Library Journal


Author Information

Peter Hernon is professor at Simmons College, Graduate School of Library and Information Science. He received his PhD from Indiana University. Hernon is co-editor of Library & Information Science Research, founding editor of Government Information Quarterly, and past editor of The Journal of Academic Librarianship. He is also author of numerous publications, including Outcomes Assessment in Higher Education (2004), The Next Library Leadership (2003), and Assessing Service Quality (1998). Philip Calvert is senior lecturer at Victoria University of Wellington, New Zealand. Prior to that he worked in a variety of academic and public libraries in the United Kingdom, Fiji, and Papua New Guinea. His research interests relate to performance measurement and library effectiveness, assessing service quality, journal quality, misconduct and misinformation, social inclusion and public libraries, and library funding.

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