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Author:   Brent D. Ruben ,  Doug Lederman
Publisher:   Taylor & Francis Inc
Imprint:   Stylus Publishing
Weight:   1.120kg
ISBN:  

9781642674408

ISBN 10:   1642674400
Pages:   270
Publication Date:   26 August 2022
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

"Foreword—Doug Lederman Preface Chapter 1: Challenges, Opportunities, and a Vision for Change A Critical Role for Leaders at This Moment in Time Leading Successful Change EHE: The Framework and Challenges Priorities for Change, Collaborative Leadership, and Innovation Looking Ahead Chapter 2: Adopting a Systems Perspective The EHE Framework The Systems Perspective Attributes of the EHE Approach Looking Ahead Chapter 3: Leading Collaboratively Making Sense of Leadership Evolving Conceptions of Leaders and Leadership The Inseparability of Leadership and Followership Leadership Competencies Leadership Communication Basics Particular Challenges and Opportunities for Leaders in Higher Education Leadership: A Summary of Key Themes Looking Ahead Chapter 4: Formulating and Implementing Strategies and Plans Why Strategic Planning? Why Collaborative Planning? Essential Planning Considerations Process Considerations Implementation Engagement and Shared Ownership Purposes, Plans, and Planning: A Summary of Key Themes Looking Ahead Chapter 5: Communicating with and Engaging Stakeholders The Impact of Stakeholder Focus Stakeholder Relationships Beneficiary and Constituency Relationships: A Summary of Key Themes Looking Ahead Chapter 6: Evaluating Programs, Services, and Processes Mission-Critical Programs and Services Operational and Support Services Mission Clarity Alignment and Change Disruption, Crises, and Innovation The Role of Processes in Program and Service Effectiveness Process Analysis Program, Service, and Process Benchmarking Programs and Services: A Summary of Key Themes Looking Ahead Chapter 7: Focusing on Faculty, Staff, and Culture Faculty and Staff: Differentiated Group Identities with Shared Institutional Purposes Evolving Roles Complex and Evolving Concepts of ""Workplace"" Organizational Culture and Climate College and University Cultures and Climates Faculty, Staff, and Workplace Culture/Climate: A Summary of Key Themes Chapter 8: Tracking Progress and Outcomes Primary Themes A Topic of Increasing Attention in All Sectors Increasing Support for Assessment Practices Steps in Assessing Progress and Outcomes Institution-Level Assessment Evaluating Academic Departments and Programs Evaluating Administrative and Service Departments Comparisons and Benchmarking Assessment Over-Time and Cross-Organizational Comparison Environmental Monitoring The Critical Role of Information and Information Systems Assessment and Analysis: A Summary of Key Themes Looking Ahead Chapter 9: Using Information to Guide and Sustain Change The Concept of Continuous Looping Feedback Systems The Value of Documentation and the Systemic Use of Outcomes Information Documentation and Display Prioritization Addressing Improvement Priorities Summarizing Outcomes Documentation and Uses The Continuing Process Applications and Case Studies Outcome and Achievement: A Summary of Key Themes Looking Ahead Chapter 10: Implementing the Excellence in Higher Education Framework for Continuous and Transformative Change The Purposes and Structure of this Chapter Defining Scope, Boundaries, and Purposes Creating an Organizational Profile A Summary of Core EHE Themes and Priorities in Each Categories Looking Forward Chapter 11: The Way Forward Challenges and Opportunities Planned Change, Collaborative Leadership, and Shared Vision: Three Interrelated Concepts in Principle and Practice Complexities of Change Collaborative Leadership: Benefits Come with Challenges Leadership Roles: An Ensemble Cast Required Leadership Lenses: Zooming as a Core Competency Pursuing Organizational Aspirations: Increasing Attention to Institutional Effectiveness and Performance Looking Back; Looking Forward Recognizing that the Institution Itself Is a Teacher Bridging the Gap Between the World of the Academy and the World of Work Enhancing Collaboration and Community-Building Becoming More Effective Learning Organizations by Clarifying Goals and Evaluating Outcomes More Broadly Defining Our Vision of Excellence In the End About the Author Index"

Reviews

From the Foreword: This book provides indispensable guidance for those who are now--or envision themselves in the future--helping these all-important institutions navigate an uncertain future.--Doug Lederman Editor and Co-founder, Inside Higher Ed

Author Information

Brent D. Ruben is a distinguished professor in communication at Rutgers University, where he also serves as senior university fellow, advisor for strategy and planning in the Office of the Executive Vice President for Academic Affairs, and was the founder of the Rutgers Center for Organizational Leadership. He is also a member of the faculties of the Rutgers PhD program in higher education and the Robert Wood Johnson School of Medicine. Brent is author or co-author of numerous publications in communication, organizational leadership, planning, assessment, and change, including Excellence in Higher Education Guide (Stylus, 2016), What Leaders Need to Know and Do (National Association of College and University Business Officers, 2006), and Communication and Human Behavior (Kendall Hunt, 2020). Ruben was a founder of the Rutgers Department of Communication, and first PhD program director of the School of Communication and Information. He was a founder and first president of the Network for Change and Continuous Innovation in Higher Education (NCCI), served as Rutgers inaugural liaison and is a frequent contributor to the Big Ten Academic Alliance leadership programs, and serves as an adviser to colleges and universities has and nationally and internationally.

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