Implementing IT Processes: The Main 17 IT Processes and Directions for a Successful Implementation
Author:   Lionel Pilorget
Publisher:   Springer Fachmedien Wiesbaden
Edition:   2015 ed.
ISBN:  

9783658047726


Pages:   239
Publication Date:   13 March 2015
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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Implementing IT Processes: The Main 17 IT Processes and Directions for a Successful Implementation


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Overview

Information Technology plays a major role in our society. Due to system integration and process automation, a company has to rely on performant information systems. To achieve this objective, it is important to have relevant IT processes in place on the one hand to ensure current operation and on the other hand to enable the successful introduction of new technologies. Once IT processes are defined and described, interrelations become visible, which allow to gain an appropriate level of maturity.

Full Product Details

Author:   Lionel Pilorget
Publisher:   Springer Fachmedien Wiesbaden
Imprint:   Springer Vieweg
Edition:   2015 ed.
Dimensions:   Width: 16.80cm , Height: 1.40cm , Length: 24.00cm
Weight:   4.346kg
ISBN:  

9783658047726


ISBN 10:   3658047720
Pages:   239
Publication Date:   13 March 2015
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

The IT Process Map - Process Dependencies - IT Governance and Process Roles - Functional Groups: Strategic Decision Making, Planning & Controlling, Account Management, Change Implementation Implementation, IT Operation & Configuration Management, Supplier Management, IT Support - Introduction of Standard IT Processes - Process Performance Indicators and Reporting - Evaluation of Process Maturity

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Author Information

Lionel Pilorget is managing projects which combine the financial, technological, and organisational dimensions. He is interested in having automated solutions in place which enable an efficient processing of complex tasks.

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