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OverviewFull Product DetailsAuthor: Beverly Weed-Schertzer (Edify IT, USA)Publisher: Emerald Publishing Limited Imprint: Emerald Publishing Limited Weight: 0.167kg ISBN: 9781838678067ISBN 10: 1838678069 Pages: 152 Publication Date: 21 September 2020 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsChapter 1. Sources and Segmentation Chapter 2. (Il)Logical Knowledge Process Chapter 3. Tools for Knowledge and Organizational LearningReviewsAuthor InformationBeverly Weed-Schertzer is a business technology leader specializing in ITSM, IT Governance, Organizational Transformation, and Quality Assurance. She is the creator of ITSM For Business© and Founder of Edify IT, LLC. She is the author of Delivering ITSM for Business Maturity: A Practical Framework. Tab Content 6Author Website:Countries AvailableAll regions |