Overview

Written for practitioners and students in all health disciplines, this practical hands-on guide to human resource management covers topics such as recruitment, compensation and benefits, training, termination, legal issues, labor unions, and more. EachChapter is introduced by a case study related to the material that follows. The case study is resolved by the end of eachChapter with expert commentary and practical suggestions.Chapters also feature real-life learning objectives, provocative questions for review and discussion, and a 'Spotlight on Community Service' to emphasize the importance of customer service in the context of the material presented in theChapter. Numerous examples, sample forms and documents are also included.

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9781284155136

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Author Information

Charles R. McConnell started his professional career in industrial and management engineering, followed by 29 years in human resources management in the healthcare industry. During those years he served as a human resources manager for affiliated organizations of a multi-facility healthcare system based in Rochester, New York, and earlier as a senior consultant with the Management and Planning Services division of the Hospital Association of New York State. He currently is an independent human resources and editorial consultant who has published more than 20 books and numerous articles, and serves as editor of a quarterly professional journal. He holds a BS in engineering and an MBA from the State University of New York at Buffalo, and has served as adjunct faculty at several colleges.

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