Overview

This book builds on Human Factors in Healthcare Level One by delving deeper into the challenges of leadership, conflict resolution, and decision making that healthcare professionals currently face. It is written in an easy to understand style that helps the reader to readily assimilate abstract concepts. It includes a wealth of real-life examples of errors and patient safety issues drawn from the author's experience from over twenty years in healthcare. This is a valuable resource for guiding healthcare professionals with the requirements of this relatively new discipline in the healthcare sector.

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9780199670611

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Author Information

Debbie Rosenorn-Lanng has 20 years of experience as a doctor, 7 years of which were as a Consultant Anaesthetist. She has over 18 years experience in medical education and is an approved Royal College of Physicians Educator. Debbie is passionate about patient safety and improving the experience of both patients and staff which she believes go hand in hand. With this in mind, she has been teaching a Human Factors in Healthcare program across her Trust and externally to promote culture change. These courses are all multi-professional, mixing clinical and non-clinical staff, to encourage the removal of silo working. She has recently become one of the executive leads for the Human Factors Workstream on behalf of the Patient Safety Federation based in the South of England and is the Director of Simulation at an Acute Trust. Her enthusiasm for Simulation has led to the successful introduction of over 30 courses across the Trust.

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