How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work

Author:   Richard S Gallagher (R. S. Gallagher and Associates, Ithaca, New York, USA)
Publisher:   AMACOM/American Management Association
ISBN:  

9781282170971


Pages:   217
Publication Date:   18 August 2009
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work


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Overview

Sometimes it s hard to keep our communication with coworkers positive. Whether it s with a boss, someone we manage, or a peer, bringing up and resolving awkward and challenging situations is never easy and it s potentially explosive! But interactions that might otherwise become verbal tugs-of-war can easily be transformed from stressful moments of criticism to collaborative, problem-solving exchanges just by using the right technique. How to Tell Anyone Anything gives you a unique method for delivering constructive, positive messages that will create real changes in behavior and performance. Drawing from the latest in psychology on how best to connect with others, this book shows you step by step how to get your message across successfully while keeping feelings and relationships intact. Complete with helpful examples, How to Tell Anyone Anything reveals the painless new approach to communication we can all use to make our most challenging conversations both productive and stress-free.

Full Product Details

Author:   Richard S Gallagher (R. S. Gallagher and Associates, Ithaca, New York, USA)
Publisher:   AMACOM/American Management Association
Imprint:   AMACOM/American Management Association
ISBN:  

9781282170971


ISBN 10:   128217097
Pages:   217
Publication Date:   18 August 2009
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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