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Full Product Details

Author:   Paul McGee (Paul McGee Associates, UK)
Publisher:   John Wiley & Sons Inc
Imprint:   Capstone
Edition:   2nd edition
Dimensions:   Width: 14.00cm , Height: 2.00cm , Length: 21.60cm
Weight:   0.249kg
ISBN:  

9781394233069

ISBN 10:   139423306
Pages:   256
Publication Date:   25 April 2024
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order  
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Table of Contents

What’s the big deal about this people stuff? vii Let’s set the scene 1 Section One – Stop, Understand 9 People can’t be fixed 11 The mystery of history (part one) 17 The mystery of history (part two) 27 Most people suffer from S.A.D.S. 35 Some people are lightbulbs 41 Why intelligent people do stupid things 47 You get what you tolerate 53 Why change is complicated 61 Humiliation is for amateurs 73 Being nice won’t always work 81 It takes two to tango 87 No investment, no return 93 Section Two – Move On 101 Have realistic expectations 103 Let sleeping dogs lie . . . sometimes 111 Check out your attitude 117 Be willing to be wrong 127 Don’t treat people as you want to be treated 135 How to make change a success 141 Four killer questions you have to ask yourself 153 How to make criticism count . . . not crucify 163 Work out why they’re whinging 171 How to make people feel S.P.E.C.I.A.L. (part one) 181 How to make people feel S.P.E.C.I.A.L. (part two) 191 How to pick people up when they’re feeling down 203 How to talk so people listen 213 The ball’s in your court 225 About Paul McGee 235 More Books by Paul McGee 237 Index 239

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Author Information

Paul MCGee is Capstone’s bestselling author of all time. He is the proud creator of the brand SUMO (Shut Up, Move On) and delivers keynote speeches and workshops around the world to global brands such as Virgin, Dyson, Adidas, GSK, and Specsavers.

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