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OverviewA hilarious, unflinchingly true guidebook to the inside world of the customer service industry and the secrets, truths, and lies that annoy, frustrate, enrage, horrify, amuse, and occasionally confound industry workers. If you've ever wanted to know what in the world the other side of the phone (or counter) is thinking, this book is for you. Full Product DetailsAuthor: Alison VictoryPublisher: Outskirts Press Imprint: Outskirts Press Dimensions: Width: 15.20cm , Height: 0.30cm , Length: 22.90cm Weight: 0.082kg ISBN: 9781977271365ISBN 10: 1977271367 Pages: 50 Publication Date: 21 March 2024 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |