Overview

Bestselling author Michael Armstrong provides valuable insight into the skills required to be an effective manager, helping you get the best from your staff through motivation, reward and leadership. This fully updated 6th edition now features even more practical exercises, useful templates, and top tips, alongside advice on managing virtual teams, enhancing employee engagement and managing conflict. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy, easy-to-use book. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

Full Product Details

Author:   Michael Armstrong
Publisher:   Kogan Page Ltd
Imprint:   Kogan Page Ltd
Edition:   6th Revised edition
Dimensions:   Width: 13.80cm , Height: 1.50cm , Length: 21.60cm
Weight:   0.298kg
ISBN:  

9781398621206

ISBN 10:   139862120
Pages:   240
Publication Date:   03 May 2025
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order  
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Table of Contents

Section - 00: Preface; Section - 01: What managers do; Section - 02: Treating people right; Section - 03: Leadership; Section - 04: Motivating people; Section - 05: Enhancing engagement; Section - 06: The process of organizing; Section - 07: Defining roles; Section - 08: Team building; Section - 09: Managing remote workers; Chapter - 10: Performance leadership; Section - 11: Performance leadership skills; Chapter - 12: Delegating; Section - 13: Selection interviewing; Section - 14: Developing people; Section - 15: Rewarding people; Section - 16: Managing change; Section - 17: Managing conflict; Section - 18: Approaches to handling people problems; Section - 19: Dealing with disciplinary problems; Section - 20: Managing under-performers; Section - 21: Dealing with negative behaviour; Section - 22: Dealing with absenteeism and timekeeping issues; Section - 23: Handling challenging conversations; Section - 24: Giving bad news; Section - 25: Managing bias; Section - 26: Dealing with bullying and harassment;

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Author Information

Michael Armstrong is a bestselling author and people management expert. With over a million copies sold, his books have been translated into twenty-four languages. He is managing partner of E-Reward, and an independent management consultant. Prior to this, he was a chief examiner of the CIPD. He is author of the bestselling How to Be an Even Better Manager, now in its 10th edition, also published by Kogan Page. He is based in London, UK.

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