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OverviewFull Product DetailsAuthor: Paul R. TimmPublisher: Red Wheel/Weiser Imprint: Career Press Dimensions: Width: 13.30cm , Height: 0.90cm , Length: 21.60cm ISBN: 9781564143259ISBN 10: 1564143252 Pages: 96 Publication Date: 07 March 2005 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Out of stock ![]() The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available. Table of ContentsReviewsAuthor InformationPaul R. Timm, Ph.D., has become one of America's foremost experts on customer loyalty. He has written 38 books and scores of articles on customer service, human relations, communication, and self-management. As an active consultant and trainer, Timm has worked with thousands of people from organizations throughout North America and Europe. Tab Content 6Author Website:Countries AvailableAll regions |