How to Eat an Elephant: A Slice-by-Slice Guide to Total Quality Management
Author:   John Gilbert
Publisher:   Cambridge Media Group
Edition:   3rd Revised edition
ISBN:  

9781903500118


Pages:   228
Publication Date:   01 April 2004
Format:   Paperback
Availability:   Available To Order   Availability explained
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How to Eat an Elephant: A Slice-by-Slice Guide to Total Quality Management


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Overview

The enormous challenge of implementing Total Quality Management -- the continuous improvement of all aspects of an organisation -- has been likened in scale to the task of eating an elephant. It cannot be done with one bite, but requires the elephant to be divided into digestible slices. So too with Total Quality Management: implementing improvement in any organisation requires a step-by-step (or slice-by-slice) approach. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for the successful introduction and maintenance of Total Quality Management and a Total Quality Culture in any organisation. READERSHIP: Students and organisations practising or introducing total quality management.

Full Product Details

Author:   John Gilbert
Publisher:   Cambridge Media Group
Imprint:   Liverpool Business Publishing
Edition:   3rd Revised edition
Dimensions:   Width: 14.00cm , Height: 1.30cm , Length: 21.60cm
Weight:   0.295kg
ISBN:  

9781903500118


ISBN 10:   1903500117
Pages:   228
Publication Date:   01 April 2004
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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