How to be a Customer Service Superstar
Author:   Swaminathan Sankaran
Publisher:   Independently Published
ISBN:  

9781654336301


Pages:   26
Publication Date:   02 January 2020
Format:   Paperback
Availability:   Available To Order   Availability explained
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How to be a Customer Service Superstar


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Overview

How to be a Customer Service Superstar!What is Customer Service?How are customer services defined?What do customers want?How to use a customer's name?How to deal with customers who aren't fluent in English?Listening Skills. How to listen effectively?Why do customers complain?Tips for handling unhappy customersHow to handle a customer tactfully who has caused the problem?How to be a Customer Service Superstar?How to build customer rapport and goodwill?and more including IPR skills, Emotional Quotient etc.

Full Product Details

Author:   Swaminathan Sankaran
Publisher:   Independently Published
Imprint:   Independently Published
Dimensions:   Width: 15.20cm , Height: 0.10cm , Length: 22.90cm
Weight:   0.050kg
ISBN:  

9781654336301


ISBN 10:   1654336300
Pages:   26
Publication Date:   02 January 2020
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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