Overview

It can define that all services required for the management of building and real estate to maintain and increase their value, the means of providing maintenance support, project management and user management during the building life cycle, the integration of multi-disciplinary activities within the built environment and the mangement of their impact upon people and the workplace. In traditional, (FM) services may include building fabric maintenance, decoratin and refurbishment, plant, plumbing and drainage maintenance, air conditioning maintenance, lift and escalator maintenance, fire safety alarm and fire fighting system maintenance, minor project management. All these are hard services. Otherwise, cleaning, security, handyman services, waste disposal, recycling, pes control, grounds maintenance, internal plants. All tese are soft services. Additional services, might also include: pace planning, things moving management, business risk assessment, business continuity planning, benchmarking, space management, facilities contract outsourcing service arrangement, information systems, telephony, travel booking facility utility management, meeting room arrangement services, catering services, vehicle fleet management, printing service, postal services, archiving, concierge services, reception services, health and safety advice, environmental management.All of these services will be every organiztion's in-house facility soft or hard services needs. So, it explains why some large organizations feel need one effective facility management department to help them to arrange how to implement facility serivices efficiently in order to achieve cost reducing, raising efficiency and performance improvemen aims because one effective facility management control system can influence employee individual productive effort to be raised or reduced indirectly.However, (FM) can be selected either setting up one in-house (FM) department or outsourcing its services to one facility mangement service provider to help the organizatin to solve any kinds of facilities maintance service problems. One on-house (FM) department is a team, it needs employees to deliver all (FM) services. Some specialist services are needed to be outsourced, when the service is on expertise in the company. The no expertise services will be outsourced to simple service contracts, e.g. lift and escalator (FM) department will have direct labour, but it can outsource some specialist to help it to do some complect facilities management service. So, the team leader can of can manage whose team staffs, such as maintenance technicians run low risk operations . Otherwise, the outsourcing facility management service provider needs to help it to operate high risk operations or maintenance vital plant facility management service. Anyway, it can set up in-house (FM) department to arrange specialist direct labour and outsourced (FM) services to more than one facility management service providers to do different kinds of (FM) services. One of these outsourcing (FM) service provider, who can arrange sub-contractors to assist it to finish any (FM) services of it's outsourcing (FM) services are more complex to compare the other sub-contractors ( third parties).

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9781091417700

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