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OverviewFull Product DetailsAuthor: Angela Cora GarciaPublisher: Cambridge University Press Imprint: Cambridge University Press Dimensions: Width: 15.10cm , Height: 1.40cm , Length: 22.70cm Weight: 0.420kg ISBN: 9781009244985ISBN 10: 1009244981 Pages: 286 Publication Date: 11 August 2022 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Manufactured on demand ![]() We will order this item for you from a manufactured on demand supplier. Table of Contents1. Introduction – approaches to mediation; 2. The interactional organization of mediation; 3. Minimizing and managing argumentative talk in mediation; 4. Disputants' opening statements and persuasive arguments in mediation; 5. Mediator representation of disputants' positions; 6. Soliciting proposals for resolution of the dispute; 7. Producing ideas for resolution of the dispute; 8. Mediator teamwork; 9. Autonomy, empowerment, and neutrality in divorce and small claims mediation.Reviews'… the book is an excellent blend of rigorous analytic focus with relevance to disputants' and mediators' behaviour and outcomes drawn out clearly. It is highly readable, making Conversational Analysis accessible and relevant to new audiences. It is recommended for anyone who is interested in how mediation works, why it often breaks down, and how it can be done more effectively.' Janet Smithson, Journal of Pragmatics '… a compelling read, especially for linguists, mediation practitioners and others who may be interested in how mediation sessions work in some parts of the United States and beyond. Its strengths lie in the observational, aptly illustrated and longitudinal character of the data corpus and presentation of analyses. … the author has significantly bridged the knowledge gap by showing, using the conversation analysis approach, how conflict is resolved in small claims and divorce mediation sessions in the United States.' Eniola Boluwaduro, Sociolinguistic Studies 'Angela Cora Garcia has written an interesting book which looks in depth at how mediation works.' Dr Treasa Kenny, Journal of Mediation and Applied Conflict Analysis '... the book is an excellent blend of rigorous analytic focus with relevance to disputants' and mediators' behaviour and outcomes drawn out clearly. It is highly readable, making Conversational Analysis accessible and relevant to new audiences. It is recommended for anyone who is interested in how mediation works, why it often breaks down, and how it can be done more effectively.' Janet Smithson, Journal of Pragmatics '... a compelling read, especially for linguists, mediation practitioners and others who may be interested in how mediation sessions work in some parts of the United States and beyond. Its strengths lie in the observational, aptly illustrated and longitudinal character of the data corpus and presentation of analyses. ... the author has significantly bridged the knowledge gap by showing, using the conversation analysis approach, how conflict is resolved in small claims and divorce mediation sessions in the United States.' Eniola Boluwaduro, Sociolinguistic Studies 'Angela Cora Garcia has written an interesting book which looks in depth at how mediation works.' Dr Treasa Kenny, Journal of Mediation and Applied Conflict Analysis Author InformationAngela Cora Garcia is a Professor of Sociology at Bentley University, Massachusetts. She conducts conversation analytic research on mediation, emergency phone calls to the police, computer mediated communication, air traffic communication, and political interviews and speeches. She is author of An Introduction to Interaction: Understanding Talk in Formal and Informal Settings (2013). Tab Content 6Author Website:Countries AvailableAll regions |