Overview

Did you know you can not only own and operate a hospitality property, but have it running so well that even you can take a holiday? In this book, I will walk you through the steps to systematize your hotel, resort, inn, bed and breakfast or vacation rental to operate like a well-oiled machine. You will find: Where to Start What Is The Hospitality Industry? What Does Hospitality Mean for Hospitality Property's? History of The Hotel Industry -- How We Got Here Types of Hotels Throughout the World Hospitality Property Departments-Definitions Setting Up My Organization Structure My Management Strategy What Should My Operation Manual Include How Will I Know My Operations Manual Works? What is Outsourcing & How It Can Work For Me After completing this book, you will have the tools to turn your hospitality property into a business envied by your competitors, respected by your employees, and appreciated by your guests. If you want a smooth-running hotel, resort, inn, bed and breakfast or vacation rental then don't hesitate.

Full Product Details

9798215309827

Table of Contents

Reviews

Author Information

Gerry MacPherson is a travel authority with decades of hotel, resort, inn and bed & breakfasts visitation experience. He has spent 1000's of nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000's of customers. This knowledge has given him a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.

Tab Content 6

Customer Reviews

Recent Reviews

Countries Available