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AN UP-TO-DATE TEXT FOR FUTURE HOSPITALITY MANAGERS Matt A. CasadoThe Second Edition of Hospitality Management: A Capstone Course offers comprehensive coverage of topics taught in hospitality programs and an array of realistic operational and managerial situations and cases students are likely to find on being hired by hospitality companies. The cases are geared to preparing students for critical thinking and problem solving. The purpose of this book is to help students move out of their scholastic mode and into supervisory and managerial roles in the hospitality industry. Casado's roll-up-your-sleeves, down-in-the-trenches approach provides a practical guide to solving problems and to handling challenging operational situations. This practical, easy-to-read text is a keeper for hospitality students: It tells how to operate in any house in the field - hotels, restaurants, small private properties, complex large properties, upscale resorts, corporate settings. As students change jobs and move up the ladder this textbook can still serve as a guide. Features operational situations and cases that are discussion-worthy, thought-provoking, and prepare students to handle similar situations when on the job. Offers a comprehensive review of major hospitality curriculum topics and provides the final coaching opportunity in operational know-how and decision making. Uses a straightforward and to-the-point style to help solidify and apply concepts. Applies a hands-on approach to completing tasks. Perhaps most welcome for the anxious student, is a chapter on where and how to apply for work, how to write a resume, sit for an interview and what to expect from employee-seeking companies. Students taking a course with this book can be confident of their options.

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9781708725785

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