Overview

The outbreak of the COVID-19 pandemic was unexpected and has affected the whole world at its core. In addition to the health risks to guests and employees and the concern for the well-being of all, travel restrictions have hit the hospitality industry worldwide particularly hard. The effects of the COVID-19 pandemic on the hospitality sector mean forecasting for strategic decision-making has never been more critical, yet it remains more challenging. This book may not contain all the answers-it's not a Magic 8-Ball. But the author will explain the need and importance of resetting the industry. The purpose of this book is to rebuild confidence for the future of this industry and to do whatever I can, within my power, to help others prepare for what is needed to not only rebuild - but win in this industry as we beat the COVID-19 pandemic . Do you think you can hit the reset button on your approach to business? Do you think you can help hit the reset button in this industry? I have made the decision to do so. The question remains, have you?

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