Free Delivery Over $100
|
|
|||
|
||||
OverviewAn Excerpt: JUDGEMENT In the Florida restaurant industry, profit is based on judgement. Submission as a value; appraised by the quality of service given. How does it feel then, when a guest does not tip? Or when extreme tips are given? The server adds physical interaction to the basic commodity. They are the personified dining experience, evaluated and judged upon assumed expectations and they place their trust in economic exchange with guests. Each table is a risk, precariously balanced on interactions with strangers who have specific intentions and expectations. At what point in their service to the consumer class does the employee lose control? Full Product DetailsAuthor: Savannah MandelPublisher: Createspace Independent Publishing Platform Imprint: Createspace Independent Publishing Platform Dimensions: Width: 15.20cm , Height: 0.50cm , Length: 22.90cm Weight: 0.134kg ISBN: 9781540572943ISBN 10: 1540572943 Pages: 82 Publication Date: 20 November 2016 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: In stock  We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationSavannah Mandel graduated with a BA in Anthropology and a minor in History from the University of Florida. In her spare time she writes novels, volunteers on archaeology sites, reads, and travels. Tab Content 6Author Website:Countries AvailableAll regions |
||||
