Overview

With the growth of the service economy, we have to ask how we can nurture leadership with a service mindset. Service is not simply customer service. It is a quality transaction between the service providers and service recipients in service provision. As such, the qualities of service leaders are very important, which include competencies, character and care according to the Service Leadership Theory proposed by Dr Po Chung. Consistent with the beliefs of a positive youth development approach, we can enhance service leadership qualities by promoting holistic youth development under the service economy through various strategies. One common element in these approaches to optimal development of young people is the belief that desired attributes in young people can be nurtured through either dedicated programs and/or environmental change. We give several examples in this book. The first example is academic Service-Learning (SL) subjects. Another strategy to promote the holistic development of young people is positive youth development programs and the third strategy is to promote youth development through leadership subjects. We hope that these strategies can enrich our understanding of how we can nurture service leaders under the service economy.

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Daniel TL Shek, PhD, FHKPS, BBS, SBS, JP, is Associate Vice President (undergraduate Programme) and Chair Professor of Applied Social Sciences, The Hong Kong Polytechnic University, Hunghom, Hong Kong, PRC, Advisory Professor of East China Normal University, Honorary Professor of Kiang Wu Nursing College of Macau and Adjunct Professor, Division of Adolescent Medicine, Department of Pediatrics, University of Kentucky College of Medicine, Lexington, United States. He is Chief Editor of Journal of Youth Studies and Applied Research in Quality of Life, past Consulting Editor of Journal of Clinical Psychology, and editorial board member of Social Indicators Research, International Journal of Adolescent Medicine and Health, Asian Journal of Counseling, International Journal on Disability and Human Development, International Journal of Adolescent Medicine and Health and Journal of Adolescent Health. He has served in many government advisory bodies, including the Action Committee against Narcotics, Commission on Youth, Fight Crime Committee and Family Council. He has published numerous books, book chapters and more than 500 scientific articles in international refereed journals.

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