Overview

Do your healthcare projects feel overwhelming and stressful at times? Do you have difficulty collaborating with healthcare system professionals? Do you feel that your healthcare projects are just ""done"" or are they ""well done""? Gone are the days when project success meant delivering on time and on budget. Today, the priority for everyone on a hospital team, including the project manager, is high-quality patient care. For 14 years, HWD founder and president, Cathy Dolan- Schweitzer, has led project teams to success. Now, in her new book, Health Well Done: The People-Centered Management Approach to Building Healthcare Environments, she shares her insights, experiences, and practical advice on effectively planning and building quality patient-centered healthcare environments that address the needs of all stakeholders--patients, families, and the professionals who care for them. Learn how to meet your project objectives through Cathy's Healthy Patient, Healthy Team, Healthy Project PM management system that centers around the importance of recognizing the ""whole person."" Packed with tips, exercises, case studies, and indispensable resources to guide you from initiation to close-out, Health Well Done will be your go-to source for ensuring a project well done.

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Reviews

Ms. Dolan's book, Health Well Done is an extraordinarily helpful guide to incorporating health care design and construction into outcomes that will achieve a superior healing environment for patients.Having seen Ms. Dolan's project management theories and skills bring several projects to fruition, confirms that thoughtful and informed planning is impactful in effecting good outcomes for patient care. Kathleen Silard Executive VP & COO at Stamford Hospital Through 30 years of regulatory experience I came to appreciate that a successful project is not measured solely on the outcome; planning, design and construction are all critical processes. In Well Done, Cathy provides a unique perspective that processes don't build hospitals: people do. Thomas M. Jung, Retired Architect & Regulator New York State Department of Health Cathy is a seasoned professional challenging designers and builders of health facilities to make a fundamental mind shift from delivering a job well done to delivering health well done. If we are going to transform the quality of Healthcare we have to first transform our priorities and design with the patient in mind. Think for a moment, you and your family will at some time be the recipient of this care. What kind of experience and care would you like to receive? Cathy learned first-hand the need for change, the challenge to change and the capacity we do have for change. When you read Cathy's book you will find out how to accomplish both, a good project and great care. Rex Miller, Author of The Healthy Workplace Nudge and Change Your Space, Change Your Culture

Author Information

As leader in Healthcare Project management and a pioneer in the patient experience economy Cathy's mission is to share knowledge and experience of Healthcare project management with a wider audience to lead healthcare into the future. Cathy has a broad diversified background that blends wisdom, strategy, insight and ideas for rapidly accessing situations and delivering solutions. As a result, her teams simply plan their futures around what is: best for the patient, the people/medical professionals and the planet Through the team's collective involvement and commitment to the project being profitable the result is that the patient feels like they have been looked after in the best possible way. Cathy serves on two boards the Center of Health Design environmental standards committee and National Speakers NYC board. She is a recognized industry expert and speaks frequently at conferences such as Planetree, ASHE, AHRA, Cornell Symposium on Hospitality & Healthcare, Center for Health Design, IFMA, National Speakers Association NYC, and IIDA. Cathy is able to provide IIDA CUC credits. Cathy presently works as a senior project manager in capital projects at Columbia University Medical Center.

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