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OverviewWhether you're a CEO, a Manager, a Sales Person, or a Customer Service Representative. You should be proud to be in the business of serving customers. You have a chance to really influence someone's life. We all need to be consistently reminded to make others feel seen and heard in this rapidly evolving world. Excellent customer service comes down to making people feel like they matter. This book is about more than just customer service. It is a manual for a mindset. Full Product DetailsAuthor: Michele MarshallPublisher: R. R. Bowker Imprint: R. R. Bowker Dimensions: Width: 14.00cm , Height: 1.00cm , Length: 21.60cm Weight: 0.227kg ISBN: 9781736686713ISBN 10: 1736686712 Pages: 192 Publication Date: 07 February 2022 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |