Happy to Help: The Lost Art of Customer Service

Author:   Michele Marshall
Publisher:   R. R. Bowker
ISBN:  

9781736686713


Pages:   192
Publication Date:   07 February 2022
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Happy to Help: The Lost Art of Customer Service


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Overview

Whether you're a CEO, a Manager, a Sales Person, or a Customer Service Representative. You should be proud to be in the business of serving customers. You have a chance to really influence someone's life. We all need to be consistently reminded to make others feel seen and heard in this rapidly evolving world. Excellent customer service comes down to making people feel like they matter. This book is about more than just customer service. It is a manual for a mindset.

Full Product Details

Author:   Michele Marshall
Publisher:   R. R. Bowker
Imprint:   R. R. Bowker
Dimensions:   Width: 14.00cm , Height: 1.00cm , Length: 21.60cm
Weight:   0.227kg
ISBN:  

9781736686713


ISBN 10:   1736686712
Pages:   192
Publication Date:   07 February 2022
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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