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OverviewEconomic growth is directly impacted by a multitude of different industries; in recent years, the service industry has emerged has a significant contributor to the global economy. As such, the effective management of this sector has become a widely studied topic. The Handbook of Research on Promotional Strategies and Consumer Influence in the Service Sector is an authoritative reference source for the latest research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry. Featuring quality factors, marketing tools, and the effects of consumer behavior, this publication is ideally suited for researchers, professionals, and academicians actively involved in the service industry. Full Product DetailsAuthor: Upendra Singh Panwar , Raj Kumar , Nilanjan RayPublisher: IGI Global Imprint: Information Science Reference Dimensions: Width: 15.20cm , Height: 2.90cm , Length: 22.90cm Weight: 1.540kg ISBN: 9781522501435ISBN 10: 1522501436 Pages: 501 Publication Date: 30 April 2016 Audience: College/higher education , Professional and scholarly , Tertiary & Higher Education , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationUpendra Singh Panwar, Shri Govindram Seksaria Institute of Technology and Science, India. Raj Kumar, Banaras Hindu University, India. Nilanjan Ray, Netaji Mahavidyalaya, India. Tab Content 6Author Website:Countries AvailableAll regions |