Overview

In this third edition of the market-leading reference for human factors and ergonomics researchers, well-known and respected authority, Gavriel Salvendy, assembles the top thinkers and practitioners from around the world to completely revise and update this volume with coverage of content preparation for e-business, customer-relations management in e-business, and human factors of appliances design, and much more. It contains a revision of the best selling reference for human factors and ergonomics with planned electronic content delivery via Wiley Interscience web site. The International group of contributors representing the world's best thinkers and practitioners in each area are covered in this book. It is completely revised and updated with coverage of Content Preparation for e-Business; Customer-Relations Management in e-Business; Human Factors of Appliances Design and much more.

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9786610621996

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