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OverviewFull Product DetailsAuthor: Suzanne J. PiotrowskiPublisher: State University of New York Press Imprint: State University of New York Press Dimensions: Width: 15.20cm , Height: 2.50cm , Length: 22.90cm Weight: 0.340kg ISBN: 9780791470855ISBN 10: 0791470857 Pages: 150 Publication Date: 05 April 2007 Audience: College/higher education , Undergraduate Format: Hardback Publisher's Status: Active Availability: Awaiting stock ![]() The supplier is currently out of stock of this item. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out for you. Table of ContentsAcknowledgments Introduction 1. Sunlight Is the Best Disinfectant 2. Two Governmental Narratives Juxtaposed 3. The Impact of Performance Management 4. The Impact of Customer Service and Employee Empowerment 5. The Impact of Contracting 6. Analysis Appendix Research Design Notes Works Cited IndexReviews"""Solid ... and of interest ... to scholars of this small slice of American public policy."" - CHOICE ""...[An] excellent, heavily researched, and thoroughly detailed examination of the efforts, successes, and missteps in the ongoing effort to guard against corruption through transparency."" - The Midwest Book Review ""The author heightens sensitivity to, and awareness of, the possibilities of unforeseen outcomes in efforts at public management reform."" - Harold C. Relyea, author of Government at the Dawn of the 21st Century" Solid ... and of interest ... to scholars of this small slice of American public policy. - CHOICE ...[An] excellent, heavily researched, and thoroughly detailed examination of the efforts, successes, and missteps in the ongoing effort to guard against corruption through transparency. - The Midwest Book Review The author heightens sensitivity to, and awareness of, the possibilities of unforeseen outcomes in efforts at public management reform. - Harold C. Relyea, author of Government at the Dawn of the 21st Century Author InformationSuzanne J. Piotrowski is Assistant Professor of Public Affairs and Administration at Rutgers University. Tab Content 6Author Website:Countries AvailableAll regions |