Good Services: How to Design Services That Work
Author:   Louise Downe
Publisher:   BIS Publishers B.V.
ISBN:  

9789063695439


Pages:   224
Publication Date:   10 February 2020
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Good Services: How to Design Services That Work


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Author:   Louise Downe
Publisher:   BIS Publishers B.V.
Imprint:   BIS Publishers B.V.
Dimensions:   Width: 13.00cm , Height: 1.80cm , Length: 19.50cm
Weight:   0.340kg
ISBN:  

9789063695439


ISBN 10:   9063695438
Pages:   224
Publication Date:   10 February 2020
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Lou Downe is the former Director of Design for the UK Government where they founded the discipline of service design to the UK government, growing the 1000 strong designers into one of the largest, and most influential design team's in the UK - winning a Designs of the Year award and a D&AD lifetime achievement award. Lou was voted one of the UK's top 50 Creative Leaders by Creative Review, and one of the world's 100 most influential people in Digital Government by Apolitical and writes regularly about Design. They're currently Director of Design and Transformation for the UK government where they're leading change in the UK's housing sector.

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