Overview

This plain English guide examines how GoldMine enables companies to manage customer related information and data; automate front office business processes across sales, marketing, and service; optimize customer transactions and interactions across channels; and understand customer behavior patterns. Featuring nearly 40 per cent new content and covering the new features and enhancements in the latest version of GoldMine, this book covers navigating GoldMine, setting up preferences, creating and viewing customer records, using filters and SQL queries, and scheduling activities. It addresses sales forecasting, connecting to Word documents and templates, using Outlook with GoldMine, remotely accessing GoldMine data, creating new labels and fields, linking GoldMine to a Web site, and more.

Full Product Details

9786611032227

Table of Contents

Reviews

Author Information

Tab Content 6

Customer Reviews

Recent Reviews

Countries Available