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The content associated with the traditional text has moved to Pearson Custom Library (PCL). PCL allows customers to create customized textbooks, giving students a more engaging and affordable education. If you would like to purchase the full text without customization, please use ISBN ___. For more information about customization opportunities, refer to www.pearsoncustomlibrary.com.

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9780136158714

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Shelley Gaskin, Series Editor for the GO! Series, is a professor of business and computer technology at Pasadena City College in Pasadena, California. She holds a master's degree in business education from Northern Illinois University and a doctorate in adult and community education from Ball State University. Dr. Gaskin has 15 years of experience in the computer industry with several Fortune 500 companies and has developed and written training materials for custom systems applications in both the public and private sector. She is also the author of books on Microsoft Outlook and word processing.

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