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9780132743785

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<b>Shelley Gaskin</b>, Series Editor for the GO! Series, is a professor of business and computer technology at Pasadena City College in Pasadena, California. She holds a master's degree in business education from Northern Illinois University and a doctorate in adult and community education from Ball State University. Dr. Gaskin has 15 years of experience in the computer industry with several Fortune 500 companies and has developed and written training materials for custom systems applications in both the public and private sector. She is also the author of books on Microsoft Outlook and word processing. </p> </p> <b>Alicia Vargas</b> is a faculty member in Business Information Technology at Pasadena City College. She holds a master's and a bachelor's degree in business education from California State University, Los Angeles, and has authored several textbooks and training manuals on Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.</p> </b> <b>Suzanne Marks </b>is a faculty member in Business Technology Systems at Bellevue Community College, Bellevue, Washington. She holds a bachelor s degree in business education from Washington State University, and was project manager for the first IT Skills Standards in the United States.</p>

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