Overview

As one of the largest service industries serving millions of international and domestic individuals yearly, it is important to understand the current trends, practices, and challenges surrounding tourism. Emphasized by the effects on people, management processes, and technological advancements, this economic and socio-cultural phenomenon’s importance is increasing worldwide. Global Trends, Practices, and Challenges in Contemporary Tourism and Hospitality Management discusses and analyzes the impacts of new trends in the tourism industry, including sub-sectors of tourism, and revisits existing trends, identifies new types and forms of tourism, and discusses the influence and use of technology. Featuring research on topics such as guest retention, predictive analysis, and ecotourism practices, the material collected is ideally designed for managers, travel agents, industry professionals, practitioners, consultants, and researchers.

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9781522585138

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Debasish Batabyal , PhD, is currently teaching at Amity University, Kolkata, India. Dr. Debasish regularly speaks at academic conferences in India and abroad on tourism and hospitality management, specifically on eTourism, ecotourism, destination development and management. He has authored two books and edited a book 'Managing Sustainable Tourism Resources'. He has 32 publications in various journals of repute and book chapters at national and international level. As a key member, he also worked with various research institutes and team members, including committee for the production of development reports by UNDP, District Gazetteer Development committee, Board of study, syllabus committee etc. and designed job oriented courses with industry-academia liaison. Dillip Kumar Das is currently working as an Associate Professor in the Department of Tourism, Sikkim Central University. He has been awarded PhD in the year 2008 in Tourism from Utkal University, Bhubaneswar, Orissa on the topic “Economic, Socio Cultural and Environmental Impact of Tourism: A case Study on Puri, Konark and Bhubaneswar”. He has Completed Masters in Tourism Management (MTM) from IGNOU, and also Two times Qualified UGC- NET (National Eligibility test for Lectureship) in December 2003and in 2004. He has Completed Master Degree in Economics, from Ravenshaw University, Cuttack, and also Completed Diploma in Tourism Management, from Indian Institute of Tourism and Travel Management, Bhubaneswar, Orissa. The author’s areas of research interest are Eco-Tourism, Tourism Impact Studies and Travel Agency Management. He has altogether 15 years of Academic experience in tourism education. The author is now currently associated with different university and institute of repute in India including I.G.N.O.U, IITTM, Magadh University, Utkal University, etc.

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