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OverviewDue to the purchase of many companies in recent years and a still growing Automotive Aftermarket business sector, it was moreover indicated that a reorganization of the Process Map is unavoidable. Anna-Lena Jäger develops a reference model for all purchasing processes in the Automotive Aftermarket business sector. The analysis of the existing processes is carried out on the basis of manuals, central directives and other relevant process documents. By contrast, the new processes are compiled and developed with the support of process experts and affect employees using individual interviews and group discussions. Full Product DetailsAuthor: Anna-Lena JägerPublisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Imprint: Springer Gabler Dimensions: Width: 14.80cm , Height: 0.70cm , Length: 21.00cm Weight: 1.607kg ISBN: 9783658046477ISBN 10: 3658046473 Pages: 97 Publication Date: 27 December 2013 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand ![]() We will order this item for you from a manufactured on demand supplier. Table of ContentsThe Automotive Aftermarket Business Sector.- Approach of the Survey and Modeling of Processes.- Process Modeling with BPMN.ReviewsAuthor InformationAnna-Lena Jäger wrote her master thesis under the supervision of Prof. Dr. Jürgen Gottschalck at the Department of Business Administration and Engineering at the University of Applied Science Pforzheim. Tab Content 6Author Website:Countries AvailableAll regions |