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Author:   Karla Miley ,  Michael O'Melia ,  Brenda Dubois
Publisher:   Pearson Education Limited
Imprint:   Pearson Education Limited
Edition:   7th edition
Dimensions:   Width: 21.60cm , Height: 2.20cm , Length: 27.90cm
Weight:   1.073kg
ISBN:  

9781292041865

ISBN 10:   1292041862
Pages:   496
Publication Date:   01 November 2013
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

IN THIS SECTION:1.) BRIEF TABLE OF CONTENTS 2.) FULL TABLE OF CONTENTS BRIEF TABLE OF CONTENTS: Part One: Social Work Practice Perspectives Chapter 1: Generalist Social Work PracticeChapter 2: Human System PerspectivesChapter 3: Values and Multicultural CompetenceChapter 4: Strengths and EmpowermentChapter 5: An Empowering Approach to Generalist Practice Part Two: Engagement: The Dialogue Phase Chapter 6: Engagement: Forming PartnershipsChapter 7: Engagement: Articulating SituationsChapter 8: Engagement: Defining Directions Part Three: Assessment: The Discovery Phase Chapter 9: Assessment: Identifying StrengthsChapter 10: Assessment: Assessing Resource CapabilitiesChapter 11: Assessment: Framing Solutions Part Four: Intervention and Evaluation: The Development Phase Chapter 12: Intervention: Activating ResourcesChapter 13: Intervention: Creating AlliancesChapter 14: Intervention: Expanding OpportunitiesChapter 15: Evaluation: Recognizing SuccessChapter 16: Intervention: Integrating Gains COMPREHENSIVE TABLE OF CONTENTS:Preface PART ONE: SOCIAL WORK PRACTICE PERSPECTIVES Chapter 1 Generalist Social Work Practice Social Work Values and PurposeHuman Dignity and WorthSocial JusticeDefining Social WorkAchieving the Purpose of Social WorkGeneralist Social WorkLevels of Intervention in Generalist PracticePolicy and Generalist PracticeResearch in Generalist PracticeAdvantages of a Multifaceted ApproachSocial Work Functions and RolesConsultancyResource ManagementEducationIntegrating Generalist FunctionsLooking ForwardPractice TestMySearchLab Connections Chapter 2 Human System Perspectives The Knowledge Base of Generalist Practice Theoretical Frameworks for PracticeDeveloping a Practice FrameworkAnalyzing Theoretical PerspectivesKey Perspectives for Empowering Practice EcosystemsSocial ConstructionismFeminist PerspectiveLife Course TheoryCritical TheoryThe Ecosystems Perspective Humans in ContextFocus on TransactionsDevelopment as Evolutionary ChangeGoodness-of-FitView of DysfunctionImplications for ChangeHuman Systems System DefinedDimensions of SystemsA Structural View of SystemsAn Interactional View of SystemsBiopsychosocial DimensionsCultural InfluencesEcosystems: A Conceptual Framework for Practice Identify the Focal SystemWhat's Happening Inside the System?What's Happening Outside the System?How Do the Inside and Outside Connect?How Does the System Move through Time?Applying the Ecosystems FrameworkLooking Forward Practice Test MySearchLab Connections Chapter 3 Values and Multicultural Competence Frames of Reference Your Frame of Reference ShowsProfessional Values and Practice Principles AcceptanceIndividualizationNonjudgmentalismObjectivitySelf-DeterminationAccess to ResourcesConfidentialityAccountabilityValue Conflicts in PracticePersonal Values and Resources Use of Self in Social WorkIncreasing Self-AwarenessValues and Principles in Action: A Practice ExampleHow Values Influence PracticeValues and DiversityMulticultural Competence Cultural Diversity DefinedProficient Multicultural PracticeCultural CompetenceCultural SensitivityCultural ResponsivenessA Generalist View of Cultural Competence Practitioner-Level Cultural CompetenceAgency-Level Cultural CompetenceCommunity-Level Cultural CompetenceLooking Forward Practice Test MySearchLab Connections Chapter 4 Strengths and Empowerment Strengths PerspectivePractice AssumptionsKey TransitionsApplying a Strengths PerspectiveEmpowermentPersonal Dimensions of EmpowermentInterpersonal Dimensions of EmpowermentSociopolitical Dimensions of EmpowermentPower Empowerment Social Work and OppressionEmpowerment-Based PracticeThe Paradox of an Empowering ProcessCollaboration and PartnershipEthical Preferences for Empowerment PracticeCharacteristics of Empowerment-Centered Social WorkersEmpowerment-Oriented StrategiesLooking ForwardPractice TestMySearchLab Connections Chapter 5 An Empowering Approach to Generalist Practice Elements of an Empowering Generalist ApproachInfusing an Ecosystems PerspectiveReflecting a Social Justice CommitmentApplying a Strengths OrientationCollaborating with ClientsConstructing an Empowering RealityPhases and Processes of Empowering PracticeEngagement: The Dialogue PhaseAssessment: The Discovery PhaseIntervention and Evaluation: The Development PhaseThe Recurring Nature of Dialogue, Discovery, and DevelopmentFrom Solving Problems to Promoting CompetenceProcesses in Action: Practice ExamplesAn Example at the MicrolevelAn Example at the MezzolevelAn Example at the MacrolevelMultilevel Practice in Generalist Social Work: An Integrative Case ExampleSocial Work Practice at the MicrolevelSocial Work Practice at the MezzolevelSocial Work Practice at the MacrolevelLooking ForwardPractice TestMySearchLab Connections PART TWO: ENGAGEMENT: THE DIALOGUE PHASE Chapter 6 Engagement: Forming Partnerships Collaboration and PartnershipThe Dilemma of Social Workers as ExpertsThe Rewards of Clients as ExpertsThe Social Worker's RoleAgency Influences on Worker-Client RelationshipsMaking Initial ContactsRecognizing What Clients BringInitiating CollaborationBeginning Steps: A Practice ExampleQualities of Professional PartnershipsGenuinenessAcceptance and RespectTrustworthinessEmpathyCultural SensitivityPurposefulnessConstructing Empowering RelationshipsRecognizing RightsTaking ResponsibilitiesAvoiding Dual RelationshipsDiscussing Rights and ResponsibilitiesAugmenting PowerWhen Clients Feel PowerlessCollaborating with Oppressed ClientsVoluntary and Involuntary ClientsPartnerships with Larger SystemsRespecting ConfidentialityAbsolute and Relative ConfidentialityViolating ConfidentialityInformed Consent for Releasing InformationPrivileged CommunicationBalancing Accountability and PrivacyLooking ForwardPractice TestMySearchLab Connections Chapter 7 Engagement: Articulating Situations Empowering DialogueListening and RespondingProactive RespondingDescribing the Current SituationOrienting toward GoalsSearching for Strengths and ResourcesSizing Up SituationsApplying Models of Communication Verbal CommunicationNonverbal CommunicationInfluences on Communication ProcessesAccessing the Client's PerspectiveResponding to ThoughtsAllowing SpaceNonverbal ResponsesSingle Word ResponsesRestatementClarificationSummary ClarificationRequest to ContinueQuestioningCombining ResponsesPractice ExampleResponding to FeelingsThe Experience of FeelingsIdentifying FeelingsVerbalizing FeelingsValidating FeelingsSpecial Issues in RespondingResponding to AngerResponding to SilenceResponding to QuestionsResponding to Feedback from ClientsResponding to Larger Client SystemsFacilitating DiscussionRespecting Existing FunctioningLooking ForwardPractice TestMySearchLab Connections Chapter 8 Engagement: Defining Directions Transforming Challenges into DirectionsOrienting Forward, Not BackFraming the Search for ResourcesIntegrating Transactional DimensionsConsidering Client MotivationEnhancing Client MotivationMotivating Clients Who Have Given UpAligning Worker and Client MotivationsMotivating Larger SystemsCollaborating with Clients Who ResistResistance Is MotivatedCooperating with ResistanceOvercoming Environmental ResistanceCooperating with Mandated ClientsConstructing Workers' ExpectationsStructuring a Working PartnershipDefining a Motivating DirectionTaking Priority ActionsResponding to Trauma and CrisesResponding to Large-Scale DisastersResponding to the Threat of SuicideResponding to Threats toward OthersResponding to Child AbuseResponding to Elder AbuseResponding to Intimate Partner ViolenceResponding to Survival NeedsResponding to Signs of AddictionLooking ForwardPractice TestMySearchLab Connections PART THREE: ASSESSMENT: THE DISCOVERY PHASE Chapter 9 Assessment: Identifying Strengths Infusing a Strengths PerspectiveWhat Are Strengths?Why Identify Strengths?Balancing Strengths and ChallengesLooking for StrengthsHighlighting Strengths in General FunctioningStrengths in IndividualsStrengths in FamiliesStrengths in GroupsStrengths in OrganizationsStrengths in CommunitiesSolution-Focused DialogueCreating a Solution-Saturated AtmosphereSearching for ExceptionsDetecting Incremental StepsSearching for Transferable SkillsRecognizing Cultural StrengthsThe Challenge of Activating Cultural StrengthsA Closer Look at Cultural IdentityThe Critical Use of Research about Cultural GroupsEthnic Group StrengthsAfrican AmericansNon-Hispanic White AmericansLatino AmericansAsian AmericansNative AmericansStrengths in Cultural Group MembershipsWomenGay, Lesbian, Bisexual, and Transgender IndividualsOlder AdultsReligious Affiliations and SpiritualityPersons with DisabilitiesClients as Resources for Understanding CulturesUncovering Strengths in AdversitySurviving OppressionSurviving ViolenceSurviving Family DisruptionLooking ForwardPractice TestMySearchLab Connections Chapter 10 Assessment: Assessing Resource Capabilities Exploring Resource Systems through AssessmentRecognizing Environmental ResourcesTurning Challenging Situations into ResourcesCollaborating to Search for ResourcesApplying Theoretical FrameworksOrganizing Assessment by Using a 5-Point Ecosystemic SchemaPractice Example: Franklin CourtsOrganizing Assessment: Applying Ecosystemic QuestionsAssessing StructuresAssessing InteractionsAssessing Thinking and FeelingAssessing Cultural InfluencesAssessing Spiritual DimensionsAssessing Physical EnvironmentsPutting the Pieces TogetherUsing Assessment ToolsSocial HistoriesGenogramsEco-mapsCulturally Sensitive AssessmentSocial Network MapsGroup AssessmentOrganizational AssessmentNeighborhood and Community AssessmentTools as Resources for EmpowermentAdding ViewpointsBringing in Significant OthersContacting Other ProfessionalsAssessing through ObservationObservations by ClientsObservations by WorkersRecordkeepingRecordingTypes of Recording FormatsEthical and Legal Issues in RecordkeepingLooking ForwardPractice TestMySearchLab Connections Chapter 11 Assessment: Framing Solutions Collaborative Planning ProcessesClient Expertise in PlanningWorker Expertise in PlanningIssues Affecting Collaborative PlanningPlanning in Multiperson SystemsGoals and ObjectivesDifferentiating Goals and ObjectivesConsidering GoalsTranslating Goals into ObjectivesConstructing Action PlansCrystallizing Outcome GoalsWriting Effective ObjectivesPrioritizing ObjectivesScreening Generalist Intervention StrategiesChoosing Effective StrategiesDelineating Tasks and ResponsibilitiesSetting Reviews and EvaluationsContractingThe Evolving ContractContracting as an Empowering ProcessLooking ForwardPractice TestMySearchLab Connections PART FOUR: INTERVENTION AND EVALUATION: THE DEVELOPMENT PHASE Chapter 12 Intervention: Activating Resources Applying Generalist Intervention SkillsIntervention across System LevelsMaintaining Progress in the Action PlanImplementing Action PlansEnhancing InteractionsSustaining MotivationDeveloping PowerPromoting LeadershipFacilitating ChoicesShaping CompetenceChanging PerspectivesOffering FeedbackConstructing FeedbackCreating New ConceptsUsing Narrative StrategiesTrying Out New BehaviorsManaging ResourcesLinking Clients with ResourcesClient AdvocacyMaximizing Clients' RightsFair Hearings and AppealsEducatingTeachingSharing InformationLooking ForwardPractice TestMySearchLab Connections Chapter 13 Intervention: Creating Alliances The Power of AlliancesDeveloping Alliances through GroupsGroups and EmpowermentMutual Aid in GroupsSelf-Help GroupsSocial Action through Group WorkStrengthening Natural Support AlliancesSocial SupportWorkers' Roles in Encouraging Social SupportCase Management: Client-Service AlliancesOverview of Case Management The Purpose of Case ManagementCase Management Activities with ClientsCase Management Activities within Delivery SystemCase Management as Policy PracticeCase Management in Action: A Practice ExampleWorkers' Resources for Case ManagementCritical Issues and Ethical DilemmasOrganizational Alliances for Service DeliveryForming Intergovernmental AlliancesBuilding Interagency CoalitionsWorking on TeamsLeading Effective MeetingsProfessional Support NetworksAlliances within OrganizationsAntidotes to BurnoutProfessional MembershipsAlliances through TechnologyLooking ForwardPractice TestMySearchLab Connections Chapter 14 Intervention: Expanding Opportunities Opportunities: Keys to EmpowermentEmpowerment and OpportunitiesEmpowerment in Groups and CommunitiesResource ExpansionIdentifying Resource ShortagesMobilizing ResourcesEducating the PublicWriting Grant ProposalsCommunity ChangeGeneralist Processes for Working with CommunitiesWorking with Communities through OrganizingWorking with Communities through DevelopmentSocial Work as a Political ProfessionPolitical PerspectivesPolitical Perspectives Applied to Social WorkPolicy DevelopmentPolicy Analysis and ChangeConsumer Participation in Policy DevelopmentSocial Activism and Social AdvocacyA Heritage of Social ReformPromoting Social ActionAdvocacy RoleLegislative AdvocacyLegislative AnalysisLobbyingLegislative TestimonyLooking ForwardPractice TestMySearchLab Connections Chapter 15 Evaluation: Recognizing Success Social Work Research and Evaluation Integrating Research and PracticeClient Involvement in Research and EvaluationEvidence-Based Practice Steps for Evidence-Based Decision-MakingImplications for Social Work PracticeEthics in ResearchResearch-Informed Practice The Research ProcessResearch TerminologyPractice Evaluation Client Outcome AssessmentUsing Standardized Instruments in Practice EvaluationProgress EvaluationMonitoring and Evaluating Action PlansGoal Attainment ScalingSingle-System Designs Elements of Single-System DesignsTypes of Single-System DesignsLimitations of Single-System DesignsProgram EvaluationProgram Evaluation DesignConsumer Satisfaction SurveysEmpowerment EvaluationLooking Forward Practice Test MySearchLab Connections Chapter 16 Intervention: Integrating Gains Social Work EndingsCompleting ContractsPreparing for ResolutionDiscussing ReadinessEvaluatingSharing FeelingsGeneralizing OutcomesFirming Up Social SupportsCelebrations and Ritualized EndingsLooking to the FutureFollowing UpClosing with ReferralAcknowledging Limited ResourcesImplementing Legal MandatesMaking ReferralsResponding to Clients' Discontinuation of ServicesPreparing for Early DiscontinuationRecognizing Exit CluesResolving Unplanned ExitsWhen Clients DieGriefEnd-of-Life CareGrieving the Death of a ClientResolving Relationships with Multiperson SystemsSmall Group EndingsResolving Intermember RelationshipsEndings with Organizations and CommunitiesEndings Are BeginningsPractice TestMySearchLab Connections EpilogueReferencesAuthor IndexSubject Index

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