Overview

Fundamentals of Total Quality & Business Ergonomics is a practical and thought-provoking guide to improving both the quality systems and human well-being within modern organizations. This book blends principles of Total Quality Management (TQM) with the science of ergonomics, offering readers a dual focus on operational efficiency and employee-centered workplace design. With clarity and insight, the authors explore how systematic quality practices can elevate product and service standards, while ergonomics fosters healthier, safer, and more productive work environments. From Six Sigma and quality tools to physical workspace layouts and human factors, this book introduces key concepts and practices with real-world relevance. It is ideal for students, professionals, and decision-makers aiming to balance performance with people-first design.

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9781966421924

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