Fundamentals of Service Systems

Author:   Jorge Cardoso ,  Hansjörg Fromm ,  Stefan Nickel ,  Gerhard Satzger
Publisher:   Springer International Publishing AG
Edition:   1st ed. 2015
ISBN:  

9783319231945


Pages:   362
Publication Date:   18 December 2015
Format:   Hardback
Availability:   Manufactured on demand   Availability explained
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Fundamentals of Service Systems


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Author:   Jorge Cardoso ,  Hansjörg Fromm ,  Stefan Nickel ,  Gerhard Satzger
Publisher:   Springer International Publishing AG
Imprint:   Springer International Publishing AG
Edition:   1st ed. 2015
Dimensions:   Width: 15.50cm , Height: 2.20cm , Length: 23.50cm
Weight:   6.978kg
ISBN:  

9783319231945


ISBN 10:   3319231944
Pages:   362
Publication Date:   18 December 2015
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Foundations.- Electronic Services.- Service Innovation.- Service Design.- Service Semantics.- Service Analytics.- Service Optimization.- Service Co-Creation.- Service Markets.- Service Research.

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Prof. Dr. Jorge Cardoso joined the Information System Group of the Department of Informatics Engineering of the University of Coimbra in 2009. He is also Lead Architect for Cloud Computing at the Huawei’s European Research Centre in Munich.   Prof. Dr. -Ing. Hansjörg Fromm was a director at the Karlsruhe Service Research Institute from 2011 to 2014. After his retirement, he is still active as an honorary Professor at the Karlsruhe Institute of Technology and the University of Erlangen-Nürnberg.   Prof. Dr. Stefan Nickel is Full Professor for Discrete Optimization and Logistics at the Karlsruhe Institute of Technology, Institute IOR. He is a director at the Karlsruhe Service Research Institute and at the FZI Research Center for Information Technology. Prof. Dr. Gerhard Satzger is a director at the Karlsruhe Service Research Institute and leads the research group Service Innovation and Management. He has a long standing record in national and international leadershippositions in academia and the IT industry.   Prof. Dr. Rudi Studer is Full Professor in Applied Informatics at the Karlsruhe Institute of Technology, Institute AIFB. He is a director at the Karlsruhe Service Research Institute and at the FZI Research Center for Information Technology.   Prof. Dr. Christof Weinhardt heads the Institute of Information Management and Systems at the Karlsruhe Institute of Technology. He is member of the board of directors at the Research Center for Information Technologies in Karlsruhe.

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